Privacy Policies and Cookies

HA-Derma Ltd. (referred to “we”, “us”, “our”) is committed to protecting its customer privacy and takes the responsibility of securing its customer information seriously.

This Privacy Policy sets out what personal data we collect, how we use your personal data and who we may share your data with, also how we protect your personal data and what your rights are.

This privacy policy may need updating from time to time. If the change is material, we will let you know by placing a notice on our website or send you an email.

Please read this policy carefully. Should you have any queries about this Privacy Policy or any aspects of data protection please call us or send us an email, both our contact number and email address are available on our website.

What personal data we collect?

Personal data means any information relating to you, which allows us to identify you, such as your name, email address and payment details.

We may collect personal date through our website, over the phone, emails, during an event and/or material received from you by post. Personal data we may collect:

  • Name, address, email address, contact telephone number, proof of ID such as copy of passport, ID or Driving Licence.
  • Work experience and qualifications related to us offering you our goods and services.
  • Payment details. (No payment details are stored on our website, nor stored anywhere else. Payments processed over the phone and no copy of customers payment details are saved other than payment confirmation slip produced by bank portable data terminal)
  • Information about your use of our website.
  • May keep information you exchange directly with us via the website, emails, over the phone, social media or using postal services.

How we use your personal data?

We will collect and process Personal Data for the purposes listed below, if however your personal data is no longer needed we will securely delete it. Data maybe used for the following purposes:

  • Providing you with our product and services that you request from us.
  • Contacting you, if needed, for matters related to the product and services you request from us.
  • Administrative and legal purposes for us to meet our obligations as a business.
  • Marketing, if you have provided us with you consent to do so.
  • Make change to our website and email marketing that best serve you.

We will keep your data as long as you are an active customer, also we will retain your data for a period of time if you are no longer a customer of us. To determine the appropriate retention period, we consider the products and services you have received from us, the sensitivity of data and the periods of which we might need to retain your personal data in order to meet our legal obligations.

Who we may share your data with?

Under no circumstances do we sell your personal data to third parties. We may share your personal data with government bodies for meeting company obligations, banks for the purpose of facilitating your payment and law enforcement bodies if requested by law.

How we protect your personal data?

We take the security of your personal data seriously. We have taken measures to protect your personal data against unauthorised access or accidental loss. Only authorised staffs that need access to personal data to perform their roles are able to do so. Though no payment details are collected through our website, we use SSL technology (Secure Socket Layer) for the protection of any data we may collect.

What you rights are?

We will respect all the rights that you have under applicable Data Protection regulations. Where appropriate to do so, we will correct, amend or delete your personal data.

Specifically, we will honour your following rights:

  • The right to access to your personal data.
  • The right to correction or deletion.
  • The right to withdraw your consent to receive marketing material from us.
  • The right to stop processing your personal data.
  • The right to be informed about the processing of your personal data.

If you want to exercise any of these rights, then please send us and email with subject filed “Data Protection” or contact us by post, both email address and mailing address are available on our website.

We may need to request specific information from you to help us confirm your identity and ensure you are the right person to exercise any of your rights. This security measure to ensure that personal information is not disclosed to any person who has no right to receive it.

Cookies Policy

We may use traffic log cookies to identify how visitors reach our site and how they interact. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the privacy of any information, which you provide whilst visiting such sites. You should exercise caution and look at the privacy statement applicable to the website in question.